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• ★ ★ ★ ★ ★

  My daughter recently had an unusually sad experience with delivering a baby who died, and whose remains were somehow overlooked at the hospital for several months, though we had been assured that everything had been taken care of. When the hospital called after 4 months, she wanted to baby's remains taken care of immediately . I called 4 different funeral homes, and though the staff member at each was polite, they presented obstacles to addressing our need for meeting the resurgent grief of my daughter, as well as the fact that she was on crutches consequent to a fracture of her ankle.
  
  I knew when I talked on the phone with Charles at the Selover Home, that he was different. His voice exuded sympathy with my daughter's dilemma and understood the resurgence of her grief. He listened well, understood her needs completely, and arranged for the remains to be taken care of quickly. He kept us informed at every step, and everything he said was comforting. The cremation was done at cost and the amount that was asked of us was really minimal.
  
  I had decided to preplan my and my husband funerals
  , and had decided on another home. I will, however, change to the Selover Home to do this, as I am convinced there could be no better Home.
  I know that all funeral homes have staff that are trained to be responsive and calming, but Charles was truly exceptional.
  
  Susan
  North Brunswick, NJ
  

  Added December 10, 2016 by Susan Schroeder-Barda